Last updated: April 2026

At Sportika, we are committed to providing a great live sports and entertainment streaming experience. Please read this policy carefully before making any purchase.

1. Subscriptions

• Cancellation: You may cancel your subscription at any time from My Account → Subscription → Cancel Plan. Your access remains active until the end of the current billing cycle.
• Refunds: Subscription fees are generally non-refundable once a billing period has started. If you were charged in error, contact us within 7 days and we will review your case.
• Automatic renewal: Subscriptions renew automatically. You will receive a reminder email before each renewal. Cancel before the renewal date if you no longer wish to continue.
• Free trials: No charge is made during the trial period. Cancelling before the trial ends will prevent any charge.

2. Service Disruptions

• In the event of a significant service outage during a live event, affected users may be eligible for a pro-rated credit.
• Playback issues caused by your device, internet connection, or browser are not eligible for refunds.
• To be eligible for a service credit, report the issue within 48 hours at support@sportika.net.

3. Billing Disputes

• If you notice an unexpected charge, contact our billing team at billing@sportika.net before initiating a chargeback.
• Unjustified chargebacks may result in suspension of your Sportika account.
• We aim to resolve all billing disputes within 5 business days.

4. How to Request a Refund or Credit

1. Email billing@sportika.net with the subject: Refund Request – [Your Account Email].
2. Include your order or transaction reference number and a brief description of the issue.
3. Our team will review and respond within 5 business days.